ORDER & SHIPPING:
All products purchased from Sweet dreams Fudge will be sent to you via Courier Service unless the Local Pickup option is selected.
We offer door-to-door delivery within the borders of South Africa. The option for making use of PUDO is also available.
ORDERING PROCESS:
Select the products you wish to order and continue to the checkout button.
On the checkout page, enter the relevant information as prompted and confirm your order. Please ensure that you have included both a suburb and a contactable telephone number & email address.
Once your order is confirmed, you will be emailed confirmation.
DELIVERY TIMES:
Orders are shipped on a Tuesday and a Friday, orders placed after 15:00 pm on a Monday will be dispatched on a Thursday and all orders placed after 15:00 on a Thursday will be dispatched on a Tuesday.
Depending on your location your order will be delivered within 24 - 72 working hours after dispatch from our location.
DELIVERY ADDRESS:
Please ensure the correct shipping address is provided from the outset.
PROOF OF DELIVERY:
By placing an order, you understand and agree that any person other than yourself who receives the products at the delivery address nominated by you to us, shall be conclusively presumed to be authorised to accept delivery on your behalf (unless otherwise specified).
UNDELIVERABLE PACKAGES:
Occasionally packages are undeliverable. Our courier service will attempt redelivery, however, should a parcel not be delivered upon redelivery attempt, it will be returned to our store at their normal shipping rate and redelivery from us will incur costs for your account.
ORDER PROCESSING:
Orders placed after 16:00 are only processed the following day and shipped on our next courier run.
ACCESS
You may browse our website without any data being collected from you, however in order to enjoy a tailored browsing and shopping experience, we offer you the ability to register an account with us.
ORDERING FROM SWEETDREAMS
We collect anonymous, non-personal data, such as how many times a product is purchased or viewed, in order to continually modify our website to suit the browsing trends of our users.
YOUR ACCOUNT
When you register for an account with sweetdreamsfudge.co.za, we require that you give us a valid e-mail address. This is so that our system can verify your registration and issue you with a personal password to allow you access to your member area. You can use your member account to store your personal data, for the purposes of making orders with sweetdreamsfudge.co.za. You can also use your account to sign up for email updates.
EXTERNAL WEBSITES
This privacy policy covers the usage of sweetdreamsfudge.co.za Where we have linked to external sites, a different privacy policy may apply.
YOUR DATA
We do not automatically collect personal data about you.
We do not collect information about you from other sources, such as public records or bodies, or private organisations.
We do not share any personal data with any 3rd part organisation or institution, except for the purposes of processing your order as detailed above, or if required to do so by law.